1. Introduction
Welcome to Litomercantes. These Terms and Conditions govern your access and use of our website and services. By using our website, you agree to these terms. If you do not agree to the terms, please refrain from using our services.
For any inquiries or concerns regarding these Terms and Conditions, please reach out to us at info@litomercantes.com.
2. Acceptance of Terms
By accessing our website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not accept these terms, please stop using the website immediately.
2.1 Modifications to Terms
Litomercantes reserves the right to update, modify, or change these Terms and Conditions at any time. Any changes will be effective immediately once posted on our website. It is your responsibility to review these terms regularly. Continued use of our services after changes have been posted constitutes your acceptance of the revised Terms and Conditions.
3. User Responsibilities
As a user of our website and services, you agree to abide by the following responsibilities:
- We provide accurate and complete information when using our website or registering for services.
- Not using our website for any unlawful or fraudulent purposes.
- Not engaging in any activities that could harm, disrupt, or disable the website, or affect other users’ access.
3.1 Account Registration
When creating an account on our website, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials, including your password, and for all activities that occur under your account.
4. Privacy and Data Protection
Your privacy is extremely important to us. We are committed to safeguarding your personal data. Our Privacy Policy provides detailed information on how we collect, use, and protect your personal information when you use our website and services. By using our website, you consent to the practices outlined in the Privacy Policy.
5. Services We Provide
Litomercantes offers a variety of Human Resources services aimed at helping businesses hire, manage, and grow their teams. These services include:
- Talent Acquisition
- Payroll Management
- HR Compliance
- Performance Growth
- Employee Engagement
- HR Advisory
By using these services, you agree to the terms governing each service’s use as described on the website.
6. Intellectual Property
All content on the Litomercantes website, including text, images, graphics, logos, trademarks, and software, is the property of Litomercantes or its licensors and is protected by copyright, trademark, and other intellectual property laws.
6.1 Use of Content
You may not reproduce, distribute, modify, or use any content from our website without obtaining explicit written permission from Litomercantes. You are granted a limited, non-exclusive, and non-transferable license to access and use the website solely for personal or business purposes related to the services provided.
7. Prohibited Conduct
While using our website, you agree not to engage in any of the following prohibited actions:
- Using the website to transmit harmful, offensive, or illegal content.
- Attempting to hack or interfere with the website’s security features.
- Posting fraudulent, misleading, or inaccurate information.
- Accessing parts of the website not intended for public use or that require specific authorization.
7.1 Suspension or Termination of Accounts
Litomercantes reserves the right to suspend or terminate user accounts in the event of a violation of these Terms and Conditions. This includes, but is not limited to, attempts to harm or disrupt the website’s functionality, engage in prohibited conduct, or provide false or misleading information.
8. Payment Terms
Certain services provided on our website may be subject to fees. When using these paid services, you agree to the following:
- All fees for paid services are clearly stated at the time of purchase.
- Payments are processed securely using the methods outlined on our website.
- You are responsible for any applicable taxes or charges related to your transaction.
8.1 Refund Policy
In the event you are dissatisfied with any service, we encourage you to contact us for resolution. Refund requests will be handled in accordance with our specific refund policy for the relevant service.
9. Limitation of Liability
Litomercantes makes reasonable efforts to ensure the accuracy and reliability of the content provided on our website. However, we do not guarantee that all content is accurate, complete, or free from errors.
9.1 No Liability for Damages
Litomercantes shall not be held responsible for any direct, indirect, incidental, special, or consequential damages arising from your use of the website or any services provided. This includes, but is not limited to, damage to equipment, loss of data, or loss of business profits.
10. Links to Third-Party Websites
Our website may contain links to external third-party websites for your convenience. These third-party sites are not under our control, and we are not responsible for the content, services, or privacy policies of these external sites.
10.1 External Content Responsibility
By clicking on third-party links, you acknowledge that we are not responsible for the content or services of those websites. We encourage you to review the privacy policies and terms of service of any third-party site before providing any personal information.
11. Indemnification
You agree to indemnify and hold harmless Litomercantes, its affiliates, employees, and partners from any claims, liabilities, damages, and expenses (including attorney fees) arising from your use of the website or violation of these Terms and Conditions.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Mexico. Any disputes arising out of or relating to your use of this website shall be resolved in the courts of Mexico City, CDMX, Mexico.
13. Dispute Resolution
In the event of any disputes arising out of or relating to these Terms and Conditions, we encourage users to resolve their concerns by contacting us directly. We are committed to providing solutions that are fair and equitable for all parties involved.
13.1 Mediation and Arbitration
If a dispute cannot be resolved through direct communication, you agree to attempt resolution through mediation or binding arbitration. The location for any mediation or arbitration proceedings will be Mexico City, CDMX, Mexico, and the process will be conducted in accordance with the applicable laws of Mexico.
13.2 Court Action
If mediation or arbitration does not resolve the dispute, you may pursue legal action in the courts located in Mexico City, CDMX, Mexico, which will have exclusive jurisdiction over any legal claims or disputes.
14. Severability
If any provision of these Terms and Conditions is determined to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect.
14.1 Effect of Severance
The invalidity of any provision will not affect the validity of the remaining provisions, which will continue to be binding and enforceable.
15. Force Majeure
Litomercantes shall not be held responsible for any failure or delay in performance of its obligations under these Terms and Conditions if such failure or delay is caused by events beyond its reasonable control, including, but not limited to, natural disasters, acts of war, terrorism, strikes, or other unforeseen circumstances.
15.1 Impact of Force Majeure
In the event of a force majeure situation, we will make reasonable efforts to notify affected users and take appropriate steps to minimize any disruption to our services.
16. Contact Information
If you have any questions, concerns, or requests regarding these Terms and Conditions, or if you need to contact us for any other reason, you can reach us through the following channels:
- Email: info@litomercantes.com
- Address: Litomercantes, Av. Santa Fe 485, Santa Fe, Cuajimalpa, 05348 CDMX, México