Litomercantes (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or use our services.
If you have any immediate questions regarding this Privacy Policy, you may contact us at info@litomercantes.com.
By accessing or using our platform, you agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide when interacting with our website, including but not limited to:
- Full name
- Email address
- Phone number
- Company name
- Project or service inquiry details
- Information submitted through contact forms, quote requests, or consultations
This information is collected only when you choose to provide it and is used solely for legitimate business purposes.
1.2 Automatically Collected Information
When you visit our website, we may automatically collect certain technical information, including:
- IP address
- Browser type and version
- Device and operating system information
- Pages visited and time spent on the website
- Referring URLs
This data helps us understand user behavior and improve the performance and usability of our platform.
2. How We Use Your Information
2.1 Service Delivery and Communication
We use the collected information to:
- Respond to inquiries and service requests
- Provide marketing, design, development, and consulting services
- Communicate regarding projects, updates, or proposals
- Schedule meetings, consultations, or follow-ups
All communications are conducted for legitimate business purposes only.
2.2 Website Improvement and Analytics
Non-personal and aggregated data may be used to:
- Analyze website performance and traffic trends
- Improve content, design, and functionality
- Enhance overall user experience
Analytics data does not personally identify individual users.
3. Cookies and Tracking Technologies
3.1 Use of Cookies
Our website may use cookies and similar technologies to improve the browsing experience. Cookies help us:
- Remember user preferences
- Improve navigation and performance
- Understand how users interact with our content
You may disable cookies through your browser settings, though some features may be limited.
3.2 Third-Party Analytics
We may use third-party analytics services that collect anonymous usage data under their own privacy policies.
4. Sharing of Information
4.1 Third Party Service Providers
We may share information with trusted third-party providers who assist with hosting, analytics, communication, or service delivery. These providers are contractually obligated to protect your data.
4.2 Legal Requirements
We may disclose information if required by law, regulation, court order, or to protect our legal rights and platform security.
5. Data Security
5.1 Security Measures
We implement reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access or misuse.
5.2 Security Limitations
No system can be guaranteed completely secure. While we strive to protect your data, absolute security cannot be assured.
6. Data Retention
6.1 Retention Periods
Personal information is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations.
6.2 Secure Disposal
When data is no longer required, it is securely deleted or anonymized.
7. Your Rights
7.1 Access and Updates
You have the right to request access to your personal data and request corrections if inaccurate.
7.2 Deletion Requests
You may request deletion of your personal information, subject to legal or contractual requirements.
7.3 Communication Preferences
You may opt out of non-essential communications at any time.
8. Third Party Links
8.1 External Websites
Our platform may contain links to third-party websites. We are not responsible for their privacy practices or content.
8.2 User Responsibility
We recommend reviewing third-party privacy policies before providing any personal information.
9. Children’s Privacy
9.1 Age Restrictions
Our services are not intended for individuals under the age of 13, and we do not knowingly collect their personal data.
9.2 Data Removal
If such data is identified, it will be removed promptly.
10. International Data Transfers
10.1 Global Processing
Information may be processed or stored in locations where data protection laws differ from those in your jurisdiction.
10.2 Safeguards
Appropriate safeguards are implemented to ensure data protection consistency.
11. Policy Updates
11.1 Changes
This Privacy Policy may be updated periodically to reflect changes in practices or legal requirements.
11.2 Acceptance
Continued use of the website constitutes acceptance of the updated policy.
12. Contact Details
12.1 Company Information
Litomercantes
Av. Santa Fe 485, Santa Fe, Cuajimalpa,
05348 CDMX, México
12.2 Privacy Inquiries
For any questions, concerns, or requests related to this Privacy Policy, please contact us at info@litomercantes.com.